It is a simple, fast and efficient service that gives you the following benefits:

• Innovative, professional service that is exclusive on the market.
• Ensures complete customer assistance (from departure to return)
• Reduces stress and optimizes travelers' health and safety
• Facilitates negotiation, relocation and/or compensation processes
• Reduces the risk of additional costs (during and upon return)
• Eliminates the spread of pests and parasites, right up to the point of return (for people and places)
• Provides full flexibility (no territorial limits)

Rather than an insurance policy, our travel-assistance coverage gives you quick and easy access to a qualified, certified pest-management technician, at any time, from anywhere in the world. Your technician will be there to guide and advise you on the first steps to take. In addition, your technician can assist you in your dealings with the appropriate authorities.

Travel assistance protection is aimed at all those who travel for personal or professional reasons to rental accommodation. Here is a non-exhaustive list of the circumstances of use and the main clienteles served:

• Personal travel
• Single person
• Family
• Small group (less than 10 people)
• Business trip Business (short term)
• Foreign deployment (long term)
• In connection (Ex: flight attendants)
• Company or union
• Organized group travel (10 people and more)
• Groups via travel partners
• Groups via social, cultural and sports associations
• Groups via clubs (Ex: motorcycle, cycling, diving, etc.)
• Groups via amateur and professional tournaments
• Seasonal travel (less than 6 months)
• Anyone who stays in one or more places (Ex: winter)
• Emergency travel
• Travel to visit a person for medical reasons or death
• Return from travel following an incident (Ex: bedbugs in an AIRBNB)

Our main collaborators offer protection, insurance or travel services. Here is a summary of this list.

• Travel agents and wholesalers
• Hosting resale site
• Carriers Credit agencies (travel protection)
• Travel organizations and groups

Without talking about a global problem, this problem exists and is indeed present in several rental buildings. In some countries, the media are making headlines and many customers are testifying to this new reality. New trends in rental real estate, the diversity of travel modes, the quality of certain facilities offered on the market as well as climate change can have an impact on the presence of pests and parasites in buildings and rental facilities.

The intention behind travel assistance protection is to allow you to stay in healthy and safe places. Enjoy your personal and professional trips to the fullest, hassle-free.

3 packages are available to meet all your travel protection needs. For only $49 (plus applicable taxes), you will obtain ESSENTIAL PROTECTION which will give you access to numerous inclusions worth more than $499. Ask our advisors and your travel representative to find out the package that meets your expectations.

For as little as $49 (plus applicable taxes), get essential travel protection. Get more than $499 worth of inclusions depending on the package selected. Here are the inclusions:

• Travel assistance protection in pest management
• Process and steps to follow
• Video capsules, tools and technical sheets (before departure and return trip)
• 24-7 service, no territorial limits
• Consultation with a technician for 30 to 45 minutes (depending on package)
• Video inspection of the hosting site
• Written operation report and recommendations
• Accompaniment and support from the appropriate authorities
• Consultation service transferable upon return from travel
• Tools available in several languages ​​(French, English and Spanish)
• Preferential pricing. 15% to 20% discount on return services
• Gift certificate from $50 to $100 applicable on all services

The service offered by PAV (travel assistance protection) ensures you have a LIMITED GUARANTEE. Here are the main terms and conditions. TERMS AND CONDITIONS

This pest management service, online consultation, does not replace the efficiency of the technician on site. The guarantees for this service are limited to the inclusions in each of the packages. This protection does not constitute an insurance of compensation or a lever to contest a lack of hygiene or uncleanliness of the rental space. The sole purpose of travel assistance protection is to have quick and easy access to a certified pest management expert. In addition, this access allows the customer to be advised on good practices to adopt as well as to help them in their decision-making and their dealings with the appropriate authorities. Finally, the customer must never attempt an action or gesture during a visual inspection or during the consultation with the technician which could harm their health or safety as well as that of their loved ones (or companions). When in doubt, customer safety will always be advocated.

There are two ways to obtain PAV (travel assistance protection). Visit our web page via greenbugprotection.com or obtain this service from one of our valued partners.

When you purchase PAV (travel assistance protection), you will receive several communications, information, tools and capsules to support you before your departure. In addition, you will receive a document that explains how to contact us if necessary and the method of operation to have access to a qualified and certified technician, at any time and anywhere in the world!

In fact, as soon as you purchase your travel assistance protection, you can use all the tools and capsules available to prepare yourself before your departure. A technical sheet will also be useful to help you do a brief visual inspection of your rental space when you arrive at your destination. Finally, you can contact the technician at any time if you suspect a danger to your health or safety related to insects, parasites or any other pests. See our Warranty FAQ for terms and conditions of service.

The technician will do a complete analysis of your situation. Then, he will do a remote video inspection with you to assess and confirm (yes or no) whether you are in a situation that may affect your health or safety. Subsequently, he will send you his recommended actions. A written report will be given to you the same day to document and support your efforts with the appropriate authorities. 

Depending on the package selected, you will have between 45 and 60 minutes with the technician. Subsequently, he will take the time necessary to give you his recommendations and his report the same day. Our intention is for our service to be simple, fast and efficient so that you can fully enjoy your stay.

First of all, this report allows you to obtain official expertise via a company recognized in the field of pest management. Then, the operation report is a tool to document and image the inspection carried out by the qualified technician. In addition, this document supports you in your efforts with the appropriate authorities. You will then be able to negotiate, demand relocation or compensation. Finally, this tool saves you from health problems and the risk of spread upon your return.

All our technicians are qualified and certified. They have received training on pest management and apply the integrated pest management program. They have the experience and all the skills to guide you and support you if necessary. They are available at all times (24/7), no matter where you are in the world.

Our travel assistance protection includes support for your return. You will receive a technical sheet and a video capsule on the main actions to be carried out. In addition, your technician consultation service is transferable upon your return if you have not used it during your trip. Finally, you will be able to benefit from a discount of 15% to 20% on all our services depending on the package. If you have not purchased protection before your departure, we will be happy to advise you on the appropriate measures for each situation.